Kane supports RMT’s campaign to stop the cuts to ScotRail’s ticket offices

Scottish Government-owned rail operator ScotRail has recently announced plans to reduce ticket office hours at 101 (70%) of its 143 staffed stations.

These proposals would see the majority of ScotRail ticket offices closed for parts of the day they are currently open. The company has commenced a 12-week internal staff consultation on the proposals which ends in February 2025.

Under these proposals, the overall weekly hours at the affected stations would be reduced
by a third. This means weekly ticket office hours across the ScotRail network would
be reduced by around 2800 hours a week.

This would see Dunblane’s ticket office hours be reduced by 7.8% and Stirling’s by 8.4%.

Chris Kane added: “These cuts threaten a vital public service, leaving passengers with fewer options and less support. Ticket office staff are more than just a service, they enable us to find the best deals, assist disabled passengers and ensure our safety while travelling.

We must stand together to protect these essential roles and ensure our train stations remain accessible, safe and friendly for everyone. I will be raising this issue with colleagues to explore how we can stop these harmful changes”

If you would like to support the campaign you can sign the petition here.